Bitdefender Antivirus 2010 Guide de l'utilisateur

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Page 1 - User's guide

User's guideCopyright© 2010 BitDefender

Page 2

TERM OF LICENSE. The license granted hereunder shall commence on the purchasingdate of BitDefender and shall expire at the end of the period for which

Page 3

16. NetworkThe Network module allows you to manage the BitDefender products installed onyour home computers from a single computer. To enter the Netwo

Page 4 - Table of Contents

● Scan All - allows you to scan all managed computers at the same time.● Update All allows you to update all managed computers at the same time.● Regi

Page 5

2. Type the home management password and click OK. A new window will appear.Add ComputerYou can see the list of computers in the network. The icon mea

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Authenticate5. Type the home management password configured on the respective computer.6. Click OK. If you have provided the correct password, the sel

Page 7

Network MapIf you move the mouse cursor over a computer from the network map, you can seebrief information about it (name, IP address, number of issue

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Allows you to fix the issues that are affecting the security of this computer byfollowing the Fix All Issues wizard.● View History/EventsAllows you ac

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Enter Password2. Select a scan type.● System Scan - starts a full scan of your computer (archives excluded).● Deep System Scan - starts a full scan of

Page 10 - BitDefender Antivirus 2010

2. Click OK.16.1.6. Registering All ComputersTo register all managed computers, follow these steps:1. Click Register All. You will be prompted to prov

Page 11

Expert Mode92BitDefender Antivirus 2010

Page 12

17. GeneralThe General module provides information on the BitDefender activity and the system.Here you can also change the overall behavior of BitDefe

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CONDITIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINTERFERENCE, ACCURAC

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17.1.1. Overall StatusThis is where you can find out the number of issues affecting the security of yourcomputer. To remove all threats, click Fix All

Page 15

DescriptionIssueA full system scan was started but not completed.The last system scanyou started was abortedbefore it finishedReal-time protection is

Page 16

DescriptionStatusWindows security updates are not beingautomatically installed as soon as they becomeavailable.Windows AutomaticUpdates are disabledA

Page 17 - Installation and Removal

DescriptionItemIndicates when your BitDefender product was last updated.Please perform regular updates in order to have a fullyprotected system.Last u

Page 18 - 1. System Requirements

General SettingsHere you can set the overall behavior of BitDefender. By default, BitDefender isloaded at Windows startup and then runs minimized in t

Page 19

Enter passwordType the password in the Password field,re-type it in the Retype password fieldand click OK.Once you have set the password, you willbe a

Page 20 - 2. Preparing for Installation

● Enable BitDefender Outbreak Detection - sends to the BitDefender Labsreports regarding potential virus-outbreaks.The reports will contain no confide

Page 21 - 3. Installing BitDefender

● Go to - opens a window where the selected item is placed (the Registry forexample).NoteDepending on the selected item, the Go to button may not appe

Page 22

18. AntivirusBitDefender protects your computer from all kinds of malware (viruses, Trojans,spyware, rootkits and so on). The protection BitDefender o

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Real-time ProtectionYou can see whether Real-time protection is enabled or disabled. If you want tochange the Real-time protection status, clear or se

Page 24

adapt them and to prevent the unlicensed or illegal use of the product or thedamages resulting from the malware products. You accept that BitDefender

Page 25

DescriptionProtection levelOnly programs and incoming mail messages are scanned forviruses. Besides the classical signature-based scan, the heuristica

Page 26

Shield SettingsThe scan options are organized as an expandable menu, very similar to those usedfor exploration in Windows. Click the box with "+&

Page 27

DescriptionOption.doc; .dot; .xls; .ppt; .wbk; .wiz; .pot;.ppa; .xla; .xlt; .vbs; .vbe; .mdb; .rtf;.htm; .hta; .html; .xml; .xtp; .php;.asp; .js; .shs

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DescriptionOptionMoves infected files into the quarantine.Quarantined files cannot be executed orMove file toquarantineopened; therefore, the risk of

Page 29

DescriptionOptionScans all incoming e-mail messages.Scan incoming e-mailScans all outgoing e-mail messages.Scan outgoing e-mail● Scan web (HTTP) traff

Page 30

Active Virus Control AlertIf you know and trust the detected application,click Allow.If you want to immediately close the application,click OK.Select

Page 31

ImportantKeep the Active Virus Control enabled in order to be protected against unknownviruses.If you want to be alerted and prompted for action by Ac

Page 32

Remove - remove an application from the list.Edit - edit an application rule.18.1.4. Disabling Real-time ProtectionIf you want to disable real-time pr

Page 33

Antiphishing White ListYou can see the web sites that BitDefender does not currently check for phishingcontent.To add a new web site to the white list

Page 34

There is a risk that a virus is already lodged in your system, before you even installBitDefender. This is why it's a very good idea to scan your

Page 35 - 4. Upgrade

BitDefender’s privacy policy guarantees you the right to access, rectify, eliminateand object to the processing of data by notifying BitDefender via e

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● System tasks - contains the list of default system tasks. The following tasks areavailable:DescriptionDefault TaskScans the entire system. In the de

Page 37 - Getting Started

When a task is scheduled to run automatically, at a later moment or regularly, theSchedule button is displayed to the right of the task. Click this bu

Page 38 - 6. Overview

● Clone Task - duplicates the selected task. This is useful when creating new tasks,as you can modify the settings of the task duplicate.● Delete - de

Page 39

OverviewHere you can see information about the task (name, last run and schedule status)and set the scan settings.Choosing Scan LevelYou can easily co

Page 40

DescriptionProtection levelAll files and archives are scanned for viruses and spyware.Besides the classical signature-based scan, the heuristicanalysi

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The scan options are organized as an expandable menu, very similar to those usedfor exploration in Windows. Click the box with "+" to open a

Page 42

DescriptionOptionwbk; wiz; pot; ppa; xla; xlt; vbs; vbe;mdb; rtf; htm; hta; html; xml; xtp; php;asp; js; shs; chm; lnk; pif; prc; url; smm;pdf; msi; i

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DescriptionActionNo action will be taken on infected files. Thesefiles will appear in the report file.Take No ActionRemove the malware code from the i

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DescriptionActionMoves hidden files into the quarantine.Quarantined files cannot be executed or opened;therefore, the risk of getting infected disappe

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– Action to take when an encrypted suspect file is found. Select theaction to be taken on suspicious files that are encrypted using Windows. Thefollow

Page 46

PrefaceThis guide is intended to all users who have chosen BitDefender Antivirus 2010as a security solution for their personal computers. The informat

Page 47

Scan TargetYou can see the list of local, network and removable drives as well as the files orfolders added previously, if any. All checked items will

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● All Entries - to scan all drives, no matter if they are local, in the network orremovable.NoteIf you want to scan your entire computer, select the c

Page 49

Scheduling Scan TasksWith complex tasks, the scanning process will take some time and it will work bestif you close all other programs. That is why it

Page 50

Click OK to save the changes and close the window. To run the task, just click Scan.18.2.5. Scanning Files and FoldersBefore you initiate a scanning p

Page 51

Immediate ScanningTo scan your computer or part of it you can run the default scan tasks or your ownscan tasks. This is called immediate scanning.To r

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Drag FileDrop FileThe Antivirus Scan wizard will appear and guide you through the scanning process.Manual ScanningManual scanning consists in directly

Page 53 - 7. Fixing Issues

Manual ScanningClick Add Folder, select the location you want to scan and click OK. If you want toscan multiple folders, repeat this action for each a

Page 54

ScanningYou can see the scan status and statistics (scanning speed, elapsed time, numberof scanned / infected / suspicious / hidden objects and other)

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Stopping or pausing the scan. You can stop scanning anytime you want byclicking Stop&Yes. You will go directly to the last step of the wizard. To

Page 56 - 8. Configuring Basic Settings

DescriptionActionRemoves the malware code from infected files.DisinfectDeletes detected files.DeleteMoves detected files to quarantine. Quarantined fi

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NoteThe note is just a short observation. Although you can omit it, the notes can providevaluable information, such as specific feature or a link to s

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SummaryYou can see the results summary. If you want comprehensive information on thescanning process, click View log to view the scan log.ImportantIf

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18.2.6. Viewing Scan LogsTo see the scan results after a task has run, right-click the task and select ViewLogs. The following window will appear:Scan

Page 60

Scan Log ExampleThe scan log contains detailed information about the logged scanning process, suchas scanning options, the scanning target, the threat

Page 61 - 9. History and Events

ExceptionsYou can see the objects (files, folders, extensions) that are excluded from scanning.For each object you can see if it is excluded from on-a

Page 62

You can click Discard to revert the changes made to the rule table, provided thatyou have not saved them by clicking Apply.18.3.1. Excluding Paths fro

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Step 2/4 - Specify Excluded PathsExcluded PathsTo specify the paths to be excluded from scanning use either of the followingmethods:● Click Browse, se

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Step 3/4 - Select Scanning TypeScanning TypeYou can see a table containing the paths to be excluded from scanning and the typeof scanning they are exc

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Step 4/4 - Scan Excluded FilesScan Excluded FilesIt is highly recommended to scan the files in the specified paths to make sure thatthey are not infec

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Step 1/4 - Select Object TypeObject TypeSelect the option of excluding extensions from scanning.Click Next.Antivirus142BitDefender Antivirus 2010

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Step 2/4 - Specify Excluded ExtensionsExcluded ExtensionsTo specify the extensions to be excluded from scanning use either of the followingmethods:● S

Page 68 - 11. Wizards

3. Request for CommentsWe invite you to help us improve the book. We have tested and verified all of theinformation to the best of our ability. Please

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Step 3/4 - Select Scanning TypeScanning TypeYou can see a table containing the extensions to be excluded from scanning andthe type of scanning they ar

Page 70

Step 4/4 - Select Scanning TypeScanning TypeIt is highly recommended to scan the files having the specified extensions to makesure that they are not i

Page 71

QuarantineThe Quarantine section displays all the files currently isolated in the Quarantinefolder. For each quarantined file, you can see its name, t

Page 72

18.4.2. Configuring Quarantine SettingsTo configure the quarantine settings, click Settings. A new window will appear.Quarantine SettingsUsing the qua

Page 73

Automatically submit files. To automatically submit quarantined files, checkthe corresponding option. You must specify the frequency with which to sub

Page 74

19. Privacy ControlBitDefender monitors dozens of potential “hotspots” in your system where spywaremight act, and also checks any changes made to your

Page 75

● Identity Control - protects your confidential data by filtering all outgoing web(HTTP), e-mail (SMTP) and instant messaging traffic according to the

Page 76

You can create rules to protect any piece of information you might consider personalor confidential, from your phone number or e-mail address to your

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Identity ControlIf you want to use Identity Control, follow these steps:1. Select the Enable Identity Control check box.2. Create rules to protect you

Page 78

Step 1/4 - Welcome WindowWelcome WindowClick Next.Step 2/4 - Set Rule Type and DataSet Rule Type and DataYou must set the following parameters:Privacy

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Installation and Removal1BitDefender Antivirus 2010

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● Rule Name - type the name of the rule in this edit field.● Rule Type - choose the rule type (address, name, credit card, PIN, SSN etc).● Rule Data -

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You can choose to apply the rule only if the rule data matches whole words or if therule data and the detected string case match.Specify the users for

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To open the window where you can manage exceptions, click Exclusions.ExclusionsTo add an exception, follow these steps:1. Click the Add button to add

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Edit RuleHere you can change the name, description and parameters of the rule (type, dataand traffic). Click OK to save the changes.19.2.4. Rules Defi

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Registry Control keeps an eye on the Windows Registry - this is again useful fordetecting Trojan horses. It will alert you whenever a program will try

Page 85

Registry ControlYou can see the rules created so far listed in the table.To delete a rule, select it and click the Delete button.19.4. Cookie ControlC

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Cookie AlertYou can see the name of the application that is tryingto send the cookie file.Click Yes or No and a rule will be created, applied andliste

Page 87 - Intermediate Mode

Cookie ControlYou can see the rules created so far listed in the table.To delete a rule, select it and click the Delete button. To modify the rulepara

Page 88 - 12. Dashboard

Select Address, Action and DirectionYou can set the parameters:● Domain address - type in the domain on which the rule should apply.● Action - select

Page 89

19.5. Script ControlScripts and other codes such as ActiveX controls and Java applets, which are usedto create interactive web pages, can be programme

Page 90 - 13. Antivirus

1. System RequirementsYou may install BitDefender Antivirus 2010 only on computers running the followingoperating systems:● Windows XP (32/64 bit) wit

Page 91

Script ControlYou can see the rules created so far listed in the table.To delete a rule, select it and click the Delete button. To modify the rulepara

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Select Address and ActionYou can set the parameters:● Domain address - type in the domain on which the rule should apply.● Action - select the action

Page 93

20. VulnerabilityAn important step in protecting your computer against malicious persons andapplications is to keep up to date the operating system an

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ImportantTo be automatically notified about system or application vulnerabilities, keep theAutomatic Vulnerability Checking enabled.20.1.1. Fixing Vul

Page 95 - 14. Antiphishing

Automatic Vulnerability Checking SettingsSelect the check boxes corresponding to the system vulnerabilities you want to beregularly checked.● Critical

Page 96

21. Instant Messaging (IM) EncryptionBy default, BitDefender encrypts all your instant messaging chat sessions providedthat:● Your chat partner has a

Page 97

Instant Messaging EncryptionBy default, IM Encryption is enabled for both Yahoo Messenger and Windows Live(MSN) Messenger. You can choose to disable I

Page 98 - 15. Vulnerability

1. Click the Add button to open the configuration window.Adding Contacts2. Type in the edit field the user ID of your contact.3. Select the instant me

Page 99

22. Game / Laptop ModeThe Game / Laptop Mode module allows you to configure the special operationmodes of BitDefender:● Game Mode temporarily modifies

Page 100 - 16. Network

Game ModeAt the top of the section, you can see the status of the Game Mode. You can clickTurn On Game Mode Mode or Turn Off Game Mode to change the c

Page 101

● Yahoo Messenger 8.5● Windows Live Messenger 8System Requirements3BitDefender Antivirus 2010

Page 102

NoteIf you do not want BitDefender to automatically enter Game Mode, clear theAutomatic Game Mode check box.22.1.2. Managing the Game ListBitDefender

Page 103

Adding or Editing GamesWhen you add or edit an entry from the game list, the following window will appear:Add GameClick Browse to select the applicati

Page 104

Advanced Settings2. Under the Use HotKey option, set the desired hotkey:● Choose the modifier keys you want to use by checking one the following: Cont

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Laptop ModeYou can see whether Laptop Mode is enabled or not. If Laptop Mode is enabled,BitDefender will apply the configured settings while the lapto

Page 106

23. Home NetworkThe Network module allows you to manage the BitDefender products installed onyour home computers from a single computer.Network MapTo

Page 107

Configure Password2. Type the same password in each of the edit fields.3. Click OK.You can see the computer name appearing in the network map.23.2. Ad

Page 108 - Expert Mode

Add ComputerYou can see the list of computers in the network. The icon meaning is as follows:Indicates an online computer with no BitDefender products

Page 109 - 17. General

5. Type the home management password configured on the respective computer.6. Click OK. If you have provided the correct password, the selected comput

Page 110

Allows you to remove a PC from the network.● Register BitDefender on this computerAllows you to register BitDefender on this computer by entering a li

Page 111

NoteIf you plan to run several tasks, you might want to select Don't show this messageagain this session. By selecting this option, you will not

Page 112

BitDefender Antivirus 2010User's guidePublished 2010.04.07Copyright© 2010 BitDefenderLegal NoticeAll rights reserved. No part of this book may be

Page 113

2. Preparing for InstallationBefore you install BitDefender Antivirus 2010, complete these preparations to ensurethe installation will go smoothly:● M

Page 114

24. UpdateNew malware is found and identified every day. This is why it is very important tokeep BitDefender up to date with the latest malware signat

Page 115

Automatic UpdateHere you can see when the last check for updates and the last update wereperformed, as well as information about the last update perfo

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ImportantIt may be necessary to restart the computer when you have completed the update.We recommend doing it as soon as possible.NoteIf you are conne

Page 117

Update SettingsThe update settings are grouped into 4 categories (Update Location Settings,Automatic Update Settings, Manual Update Settings and Advan

Page 118 - 18. Antivirus

NoteWe recommend you to set as primary update location the local mirror and to leavethe alternate update location unchanged, as a fail-safe plan in ca

Page 119

NoteIf BitDefender is updated while a scan is in progress, the scan process will beaborted.● Don't update if game mode is on - BitDefender will n

Page 120

on to that account. If the proxy server requires a username and a password, youmust specify them in the corresponding fields.● Default Browser Proxy -

Page 121

25. RegistrationTo find complete information on your BitDefender product and the registrationstatus, go to Registration in Expert Mode.RegistrationThi

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RegistrationYou can see the BitDefender registration status, the current license key and howmany days are left until the license expires.To register B

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ImportantYou must create an account within 15 days after installing BitDefender (if you registerit with a license key, the deadline is extended to 30

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3. Installing BitDefenderYou can install BitDefender from the BitDefender installation CD or using theinstallation file downloaded on your computer fr

Page 125

● Password - type in a password for your BitDefender account. The passwordmust be between 6 and 16 characters long.● Re-type password - type in again

Page 126

4. Click Sign in.5. Click Finish to complete the wizard.Registration195BitDefender Antivirus 2010

Page 127

Integration into Windows and Third-Party Software196BitDefender Antivirus 2010

Page 128

26. Integration into Windows Contextual MenuThe Windows contextual menu appears whenever you right-click a file or folder onyour computer or objects o

Page 129

5. Click Custom and configure the scanning options as needed. To find out whatan option does, keep the mouse over it and read the description displaye

Page 130

27. Integration into Web BrowsersBitDefender protects you against phishing attempts when you are surfing theInternet. It scans the accessed web sites

Page 131

● Enable / Disable - enables / disables the BitDefender antiphishing protection inthe current web browser.● Settings - opens a window where you can sp

Page 132

You can add the sites that you fully trust to the White List, so that they will notbe scanned by the antiphishing engines anymore. To add a site to th

Page 133

28. Integration into Instant Messenger ProgramsBitDefender offers encryption capabilities to protect your confidential documentsand your instant messa

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How To203BitDefender Antivirus 2010

Page 135

Installation StepsFollow these steps to install BitDefender Antivirus 2010:1. Click Next. You can cancel installation anytime you want by clicking Can

Page 136

29. How to Scan Files and FoldersScanning is easy and flexible with BitDefender. There are 4 ways to set BitDefenderto scan files and folders for viru

Page 137

Running Scan Tasks in Intermediate ModeIn Intermediate Mode, you can run a number of pre-configured scan tasks. You canalso configure and run custom s

Page 138

2. Click the Virus Scan tab. Here you can find a number of default scan tasks andyou can create your own scan tasks. These are the default scan tasks

Page 139

5. Click Continue to start the scan.6. Follow the Antivirus Scan wizard to complete the scan.What is Safe Mode?Safe Mode is a special way to start Win

Page 140

30. How to Schedule Computer ScanScanning your computer periodically is a best practice to keep your computer freefrom malware. BitDefender allows you

Page 141

4. Right-click the desired scan task and select Schedule. A new window will appear.5. Schedule the task to run as needed:● To run the scan task one-ti

Page 142

Troubleshooting and Getting Help210BitDefender Antivirus 2010

Page 143

31. TroubleshootingThis chapter presents some problems you may encounter when using BitDefenderand provides you with possible solutions to these probl

Page 144

Description&SolutionError2. Run the uninstall tool using administrator privileges.3. Restart your computer.4. Start the setup wizard again to inst

Page 145

1. Clean up the system after the failed installation. If the installation fails,some BitDefender registry keys and files may remain in your system. Su

Page 146

● Typical - to install the program immediately, using the default installationoptions. If you choose this option, skip to Step 6.● Custom - to configu

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● temporary communication errors between the BitDefender services.● some of the BitDefender services are stopped.● other security solutions running on

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If this information was not helpful, you can contact BitDefender for support asdescribed in section “Support” (p. 216).Troubleshooting215BitDefender A

Page 149

32. SupportAs a valued provider, BitDefender strives to provide its customers with anunparalleled level of fast and accurate support. The BitDefender

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32.3. Contact InformationEfficient communication is the key to a successful business. During the past 10years BITDEFENDER has established an unquestio

Page 151

DeutschlandOffice: +49 2301 91 84 222Sales: [email protected] support: http://kb.bitdefender.deWeb: http://www.bitdefender.deUK and Ire

Page 152

BitDefender Rescue CD219BitDefender Antivirus 2010

Page 153

33. OverviewBitDefender Antivirus 2010 comes with a bootable CD (BitDefender Rescue CD)capable to scan and disinfect all existing hard drives before y

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33.2. Included SoftwareBitDefender Rescue CD includes the following software packages.XeditThis is a text file editor.VimThis is a powerful text file

Page 155

For more information, please refer to the Nessus homepage.IptrafIptraf is an IP Network Monitoring Software.For more information, please refer to the

Page 156

34. BitDefender Rescue CD HowtoThis chapter contains information on how to start and stop the BitDefender RescueCD, scan your computer for malware as

Page 157

3.1. Registration WizardThe first time you start your computer after installation, a registration wizard willappear. The wizard helps you register Bit

Page 158

The Desktop34.2. Stop BitDefender Rescue CDYou can safely shut down your computer by selecting Exit from the BitDefenderRescue CD contextual menu (rig

Page 159

Wait for this message when shutting down34.3. How do I perform an antivirus scan?A wizard will appear when the boot process has finished and allow you

Page 160

1. Double click the START SCANNER icon on the Desktop. This will launch theBitDefender Scanner for Unices.2. Click Scanner, a new window will appear.3

Page 161

DescriptionConnectionSelect this type of connection when you are using a localarea network (LAN) to access the Internet. It is also suitablefor wirele

Page 162

Update Signatures2. Do one of the following:▶ Select Cumulative to install signatures already saved on your hard disk bybrowsing your computer and loa

Page 163

6. Press F2 to save the current file, confirm saving, and then press F10 to closeit.7. Type the command: bdscan update.34.6. How do I save my data?Let

Page 164

Desktop Screen3. Double-click the partition where the data you want to save is located (e.g.[sda3]).NoteWhen working with BitDefender Rescue CD, you w

Page 165 - 19. Privacy Control

Saving Data6. Type /media/sdb1/ into the corresponding textbox and click Copy.Please be aware that depending on your computer configuration it might b

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GlossaryActiveXActiveX is a model for writing programs so that other programs and the operatingsystem can call them. ActiveX technology is used with M

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Internet Explorer. Both of these are graphical browsers, which means that theycan display graphics as well as text. In addition, most modern browsers

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NoteYou can find your license key:● on the CD label.● on the product registration card.● in the online purchase e-mail.If you do not have a BitDefende

Page 169

Filename extensionThe portion of a filename, following the final point, which indicates the kind ofdata stored in the file.Many operating systems use

Page 170

exists on tapes or disks. Every computer comes with a certain amount of physicalmemory, usually referred to as main memory or RAM.Non-heuristicThis me

Page 171

Report fileA file that lists actions that have occurred. BitDefender maintains a report filelisting the path scanned, the folders, the number of archi

Page 172

sends information back to the spyware's home base via the user's Internetconnection. Because spyware is using memory and system resources, t

Page 173

itself over and over again is relatively easy to produce. Even such a simplevirus is dangerous because it will quickly use all available memory and br

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ImportantYou must create an account within 15 days after installing BitDefender (if you registerit with a license key, the deadline is extended to 30

Page 175

2. Type the e-mail address and the password of your account in the correspondingfields.NoteIf you have forgotten your password, click Forgot your pass

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3.2.1. Step 1 - Select Usage ProfileUsage ProfilesClick the button that best describes the activities performed on this computer (theusage profile).De

Page 177

3.2.2. Step 2 - Describe ComputerComputer DescriptionSelect the options that apply to your computer:● This computer is in a home network. Select this

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Each man has his price BobAnd yours was pretty lowBitDefender Antivirus 2010

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3.2.3. Step 3 - Select User InterfaceUser Interface View ModesClick the button that best describes your computer skills to select an appropriateuser i

Page 180

DescriptionModeBitDefender products installed on the computers in yourhousehold.Suited for more technical users, this mode allows you to fullyconfigur

Page 181

Click Next to continue.3.2.5. Step 5 - Select the Tasks to Be RunTask SelectionSet BitDefender to perform important tasks for the security of your sys

Page 182 - 20. Vulnerability

3. Click the Virus Scan tab.4. Right-click the System Scan task and select Schedule. A new window willappear.5. Change the frequency and the start tim

Page 183

NoteThe scan will take a few minutes. When it is over, open the scan window and checkthe scan results to see if your system is clean. If viruses were

Page 184

4. UpgradeYou can upgrade to BitDefender Antivirus 2010 if you are using BitDefender Antivirus2010 beta or the 2008 or 2009 version.There are two ways

Page 185

5. Repairing or Removing BitDefenderIf you want to repair or remove BitDefender Antivirus 2010, follow the path fromthe Windows start menu: Start → Pr

Page 186

Getting Started21BitDefender Antivirus 2010

Page 187

6. OverviewOnce you have installed BitDefender your computer is protected. If you have notcompleted the configuration wizard, you must open BitDefende

Page 188 - 22. Game / Laptop Mode

DescriptionModeYou can fix issues separately and choose which issuesto be monitored. Moreover, you can manage remotelythe BitDefender products install

Page 189

Table of ContentsEnd User Software License Agreement ... . ... . ... . .. . . .. . ... . ... . ... . ... . ixPreface .. . ... . .. . ... . ... . ...

Page 190

Novice ModeThe window is organized into four main sections:● Security Status informs you of the issues that affect your computer's securityand he

Page 191

▶ When the Gamer profile is selected, the Turn On/Off Game Mode buttonallows you to enable/disable Game Mode. Game Mode temporarily modifiesprotection

Page 192

Intermediate ModeThe Intermediate Mode window consists of five tabs. The following table brieflydescribes each tab. For detailed information, please r

Page 193

In the upper-right corner of the window, you can see the Settings button. It opensa window where you can change the user interface mode and enable or

Page 194 - 23. Home Network

Expert ModeOn the left side of the window there is a menu containing all security modules. Eachmodule has one or more tabs where you can configure the

Page 195

DescriptionModuleAllows you to postpone the BitDefender scheduled tasks whileyour laptop runs on batteries and also to eliminate all alertsand pop-ups

Page 196

Tray Icon● Show - opens the main interface of BitDefender.● Help - opens the help file, which explains in detail howto configure and use BitDefender A

Page 197

6.4.1. Scan Files and FoldersYou can use the Scan activity bar to quickly scan files and folders. Drag the file orfolder you want to be scanned and dr

Page 198

to remove the virus by starting Windows in Safe Mode and scanning each hard diskpartition using BitDefender Manual Scan.To access the BitDefender Manu

Page 199

What is Safe Mode?Safe Mode is a special way to start Windows, used mainly to troubleshoot problemsaffecting normal operation of Windows. Such problem

Page 200 - 24. Update

6.6.2. Laptop Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346.7. Automatic Device D

Page 201

screen. BitDefender will automatically return to the normal operation mode whenyou close the game or when the detected application exits full screen.I

Page 202

To use Laptop Mode, you must specify in the configuration wizard that you are usinga laptop. If you did not select the appropriate option when running

Page 203

3. In the list of scan tasks, locate the Device Detection Scan task.4. Right-click the task and select Open. A new window will appear.5. On the Overvi

Page 204

7. Fixing IssuesBitDefender uses an issue tracking system to detect and inform you about the issuesthat may affect the security of your computer and d

Page 205

Fix All Issues WizardThe wizard displays the list of existing security vulnerabilities on your computer.All current issues are selected to be fixed. I

Page 206

● System vulnerabilities. BitDefender automatically checks your system forvulnerabilities and alerts you about them. System vulnerabilities include th

Page 207 - 25. Registration

8. Configuring Basic SettingsYou can configure the main product settings (including changing the user interfaceview mode) from the basic settings wind

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8.1. User Interface SettingsIn this area, you can switch the user interface view mode and reset the usage profile.Switching the user interface view mo

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8.2. Security SettingsIn this area, you can enable or disable product settings that cover various aspectsof computer and data security. The current st

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If you do not want a monitored setting that you disabled to be shown as an issue,you must configure the tracking system accordingly. You can do that e

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14.1. Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7914.2. Quick Ta

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DescriptionSettingactivity. For more information, please refer to “ScanActivity Bar” (p. 30).By enabling this option, virus scanning reports are sentt

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9. History and EventsThe View Logs link at the bottom of the BitDefender main window opens anotherwindow with the BitDefender history & events. Th

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and the date and time when it occurred. If you want to find out more informationabout a particular event in the list, double click that event.Click Cl

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10. Registration and My AccountBitDefender Antivirus 2010 comes with 30-day trial period. During the trial period,the product is fully functional and

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RegistrationYou can see the BitDefender registration status, the current license key and howmany days are left until the license expires.To register B

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● In Novice Mode, click Fix All Issues. The wizard will help you fix all pendingissues, including activating the product.● In Intermediate Mode, go to

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1. Select Create a new account.2. Type the required information in the corresponding fields. The data you providehere will remain confidential.● E-mai

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3. Optionally, BitDefender can inform you about special offers and promotions usingthe e-mail address of your account. Select one of the available opt

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11. WizardsIn order to make BitDefender very easy to use, several wizards help you carry outspecific security tasks or configure more complex product

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You can see the scan status and statistics (scanning speed, elapsed time, numberof scanned / infected / suspicious / hidden objects and other).Wait fo

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19. Privacy Control . ... . ... . ... . ... . .. . . .. . ... . ... . ... . ... . ... . .. . . .. . .. 14919.1. Privacy Control Status . . . . . . . .

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ActionsYou can see the number of issues affecting your system.The infected objects are displayed in groups, based on the malware they are infectedwith

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DescriptionActionto search for and find such files on your computer, ifany.Please note that these hidden files are not the filesthat you deliberately

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Click Close to close the window.BitDefender Could Not Solve Some IssuesIn most cases BitDefender successfully disinfects the infected files it detects

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Welcome WindowIf you want to skip over this window when running this wizard in the future, selectthe Don't show this step the next time this wiza

Page 227 - 31. Troubleshooting

Select TargetClick Add Target, select the files or folders that you want to scan and click OK.The paths to the selected locations will appear in the S

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DescriptionOptionOnly the files with the extensions specified by the userwill be scanned. These extensions must be separatedby ";".Scan user

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DescriptionActionMoves infected files into the quarantine. Quarantinedfiles cannot be executed or opened; therefore, therisk of getting infected disap

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DescriptionOptionBitDefender detects incomplete virus bodies, too,thus removing any possible threat that could affectyour system's security.Scans

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Additional Settings● To save the custom task you are creating for future use select the Show thistask in Intermediate UI check box and enter a name fo

Page 232 - 32. Support

ScanningNoteThe scanning process may take a while, depending on the complexity of the scan.You can click the scan progress icon in the system tray to

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Integration into Windows and Third-Party Software ... 19626. Integration into Windows Contextual Menu .. . ... . ... . ... . .. . . .. . 19726.1.

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SummaryYou can see the results summary. If you want comprehensive information on thescanning process, click View Log to view the scan log.ImportantIf

Page 235 - BitDefender Rescue CD

11.3.1. Step 1/6 - Select Vulnerabilities to CheckVulnerabilitiesClick Next to check the system for the selected vulnerabilities.Wizards65BitDefender

Page 236 - 33. Overview

11.3.2. Step 2/6 - Checking for VulnerabilitiesVulnerability CheckWait for BitDefender to finish checking for vulnerabilities.Wizards66BitDefender Ant

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11.3.3. Step 3/6 - Update WindowsWindows UpdatesYou can see the list of critical and non-critical Windows updates that are not currentlyinstalled on y

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11.3.4. Step 4/6 - Update ApplicationsApplicationsYou can see the list of applications checked by BitDefender and if they are up todate. If an applica

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11.3.5. Step 5/6 - Change Weak PasswordsUser PasswordsYou can see the list of the Windows user accounts configured on your computer andthe level of pr

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● Change user password. You must type the new password in the edit fields.Make sure to inform the user about the password change.NoteFor a strong pass

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Intermediate Mode71BitDefender Antivirus 2010

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12. DashboardThe Dashboard tab provides information regarding the security status of yourcomputer and allows you to fix pending issues.DashboardThe da

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Click the name of a module to see more details about its status and to configurestatus tracking for its components.● Usage Profile - Indicates the usa

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End User Software License AgreementIF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT INSTALL THESOFTWARE. BY SELECTING "I ACCEPT", &q

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13. AntivirusBitDefender comes with an Antivirus module that helps you keep your BitDefenderup to date and your computer virus free. To enter the Anti

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Red circle with an exclamation mark: Issues affect the component.The sentences describing issues are written in red. Just click the Fix buttoncorrespo

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DescriptionIssueThe malware signatures of your BitDefender productare outdated.The update has not beenperformed for x days13.2. Quick TasksThis is whe

Page 248 - Glossary

In this window you can see the status of the update process.The update process is performed on the fly, meaning that the files to be updatedare replac

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When you run a System Scan, Deep System Scan or My Documents Scan, theAntivirus Scan wizard will appear. Follow the three-step guided procedure to com

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14. AntiphishingBitDefender comes with an Antiphishing module which ensures that all web pagesyou access via Internet Explorer or Firefox are safe. To

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The most common issue reported for this module is Antiphishing is disabled.This means Antiphishing is not enabled for any or some of the following sup

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The update process is performed on the fly, meaning that the files to be updatedare replaced progressively. In this way, the update process will not a

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15. VulnerabilityBitDefender comes with a Vulnerability module that helps you keep crucial softwareon your PC up-to-date. To monitor and fix your syst

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DescriptionStatusBitDefender does not check for potential vulnerabilitiesregarding missing Windows updates, applicationupdates or weak passwords.Vulne

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